Privacy policy

  1. Introduction

    This privacy policy provides information about the processing of your personal data by Delightful Finance GmbH (hereinafter also: referred to as “we”) when using this website, our contact form or our newsletter. Personal data include all information that is directly or indirectly related to you.

  2. Who is responsible for collecting and using your information?

    Delightful Finance GmbH is responsible for collecting and processing your personal data under data protection legislation. Please see paragraph 8 for our contact information.

  3. For what purposes do we use your information?

    1. When visiting the website

      When you visit our website, your browser transfers specific data to our webserver for technical reasons, in order to provide you with the information which you requested. In order to allow you to visit the website, the following data are collected, stored for a short period of time and used:
      • IP address,
      • Date and time of the request,
      • Time zone difference from Greenwich Mean Time (GMT),
      • The content of the request (specific page),
      • Access status / HTTP status code,
      • Quantity of data transferred in each case,
      • The website making the request,
      • Browser,
      • Operating system and its interface,
      • Language and version of the browser software.
      In addition, to protect our legitimate interests, we store these data for a limited time, in order to arrange for the retrieval of personal data in the event of unauthorised access or access attempts on local servers. We are authorised to do this according to Art. 6 para. 1 clause 1 lit. f GDPR.
    2. Email inquiries

      You can contact us using the contact form or the email address provided in the legal notice. Whenever you use the contact form or send us an email, we collect, store and use your
      • name,
      • email address and
      • contents of your message
      The data are only processed as required for handling your inquiry and for corresponding with you. The legal basis for email inquiries results from Art. 6 para. 1 clause 1 lit. f) GDPR.
      The data collected are exclusively used for the purpose of being able to process your requests. The data collected during the sending process are required, in order to prevent a misuse of the function and to ensure the security of our systems.
    3. Information emails and newsletter

      We use your contact details for direct marketing purposes. However, your e-mail address will only be used for advertising purposes if you have submitted the corresponding declaration of consent as described below.
      To subscribe to our newsletter, you have to opt-in to the newsletter registration by checking a box. We will store the time of registration. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.
      The only required information for sending the newsletter is your email address. The provision of further, separately marked data is voluntary and is used to be able to address you personally. After your confirmation, we will save your email address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 clause 1 lit. a GDPR.
      You can revoke your consent to receive the newsletter at any time (see paragraph 7) and unsubscribe from the newsletter. You can do so by clicking on the link provided in every newsletter email or by contacting us in one of the ways listed in the legal notice.
    4. Cookies

      Our website uses cookies. Cookies are small text files which are stored by your browser in your device’s memory and provide us with specific information. Cookies cannot run programs nor deliver viruses to your computer. They serve to make our site more user-friendly and effective.
      In what follows, you can find information about cookies, how we use them on our website and what options you have if you’d prefer to disable these cookies, despite their advantages. If you neither disable the cookies nor use the option of the opt-out function as described below, we assume that you accept the use of cookies.
      1. Terms

        If you have any questions about the individual cookies and their functions, you can contact us using the contact information mentioned in paragraph 8.

      2. Details and your options

        You can use the settings in our cookie banner to decide which categories of cookies you want to accept.

        Moreover, you can find more detailed information about the different types of cookies by clicking on the information button in the cookie banner.

        You can also use our website without cookies. To prevent your Internet browser using cookies entirely, you can disable the use of cookies via your Internet browser settings. Furthermore, cookies that have already been set can be deleted at any time using an Internet browser or other software programs. This is possible in all common Internet browsers. You can find out how to disable and/or delete cookies using your Internet browser’s help function. Please be aware that disabling/deleting cookies can lead to some features of our website no longer working as expected. Cookies which could be required for certain features of our website are set out below. In addition, disabling/deleting the cookies only applies to the Internet browser currently in use. If you use other Internet browsers, the process of disabling/deleting cookies must be correspondingly repeated.

        We store these data until the end of the duration of a given cookie or until you have deleted the cookies.

  4. With whom and how do we share your information?

    We communicate your personal data only and in so far as there is a statutory obligation for disclosure on our part. This communication is done on the basis of Art. 6 para. 1 S.1 lit. c GDPR (e.g. to the police authorities as part of criminal investigations or to the data protection supervisory authorities).
  5. When will your information be deleted?

    We store your data as long as necessary for the abovementioned purposes or until you revoke your consent to its storage (for more information see paragraph 7).
    We shall delete the data as long as we determine no other legal grounds for further storing them. If data cannot be deleted because they are required for other and legally permissible purposes, their processing shall be restricted. This means that the data will be blocked and not processed for other purposes. Information which is collected in connection with tax and statutory obligations is partially stored correspondingly longer. The storage periods are thereafter up to ten years. In addition, personal data may have to be retained for the period in which claims can be asserted against Delightful Finance GmbH (statutory limitation period of up to thirty years).
  6. What rights do you have in connection with the processing of your information?

    In order to show you all possibilities as part of the collection and use of your information/personal data, we would hereby like to draw your attention to the rights, to which you are entitled in this regard.
    1. Right to receive information

      You can request information about how, by whom, for what purposes, and under what conditions your data are collected and used.

    2. Right to correction

      Naturally, we do not want to forward any false or out-of-date information as part of the use of your personal information, in order e.g. to avoid misunderstandings or possible harm. Therefore, you may at any time update or correct the information we have collected about you.

    3. Right to restrict processing

      You may further ask that we use your data only to a limited extent. This means that although your data are still stored, they may, however, only be used in restricted circumstances (e.g. for asserting legal claims).

    4. Right to object

      If we collect and use your information for legitimate purposes, you of course have the right to object to the use of your information.

    5. Right to file a legal complaint with a supervisory authority

      We are, of course, keen to comply with all laws in respect of your data. However, if you believe that the use of your data violates data protection regulations, you have the right to file a complaint with a regulatory authority.

    6. Right to deletion

      Not least, we shall also delete your data as long as they are no longer required for the purposes stated here and as long as we are not bound by any retention requirements (see paragraph 5). However, if you believe that there is no legal basis for further storage, you may ask that we delete the data.

    7. Right to data portability

      You also have the right to data portability with regard to all the data you have provided to us. This means that we are required to provide you with this data in a structured, common, and machine-readable format.

  7. Consent and revocation of consent

    If you have given us your consent for your personal data to be processed, you can revoke this at any time. Revocation of consent applies to the future. This does not affect the legitimacy of any prior processing of your data.

  8. How can you contact us?

    In order to exercise your abovementioned rights or in connection with your consent or if you have any further questions regarding data protection in our company, you can contact us as well as our Data Protection Officer as follows:

    Delightful Finance GmbH

    Brunnenstraße 24
    10119 Berlin

    or at

    privacy@heyfina.com

    You can also contact us in this way if you would like to lodge a complaint about how we collect, store and use your personal data. It is our aim to offer the best possible solution regarding your complaints. However, if you are not satisfied with our answer, you can also get in touch with the competent supervisory authority.

  9. Changes to this privacy policy

    We reserve the right to update this privacy policy from time to time. Updates made to this privacy policy will be published on our website. Changes shall come into effect from the time of their publication on our website. We therefore recommend that you regularly visit this page in order to keep abreast of any possible updates.